MarketWatch provides the latest stock market, financial and business news. Ticketmaster offers the unique concept of Fan Guarantee. However, sometimes the event organiser will request that tickets are not resold. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. 2 jf. Login to your Ticketmaster Account on www.ticketmaster.ie. Set the price. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Tickets price would be automatically set as your purchased tickets price. NetworkBuildz 2023. What is the Ticketmaster refund and exchange policy? Remember, the receiver's email address must be different to the sender's email address. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. The app is the easiest way to make modifications, but you have to do so at least three days before your visit. 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o 1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. Tickets can be managed after the 2022 NFL schedule is announced in . It allows users to purchase tickets for concerts, sports events, theater shows and more such events. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. A per ticket exchange fee may apply. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. Ticketing Website App Something else. skip to content. You will enter your community username and new password and done! . (e) You must not list duplicate, counterfeit or stolen tickets. Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags. Calling is a 3 hour wait time. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". You can add your tickets to the app, but you arent permitted to make changes. Purchasing Tickets. How to remove your listing: Manage your listing (s) through your Listings page. Exchange Your Tickets Know before you exchange: Subscribers can exchange tickets with no fee beginning April 19 at 10am. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. Help us improve this article with your feedback. 9.9 Once payment has been made, your order will be processed, and an order confirmation will be issued. Our Motto is: Lets Connect the World Better. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. 24 hour right of return from time of purchase. Only they would be able to help you out if there is any chance to make changes into tickets date. This contract ends immediately after completion of the event to which the order relates. The Truth About Admission Fees. 11.1 If an event is cancelled, rescheduled or materially altered, we will use reasonable endeavours to notify you once we have received the relevant information and authorisation from our Event Partner. However, some places in Orlando openly advertise that they buy unused tickets, putting the legality of the whole operation in question. We believe bragging rights are in order. 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. Is Universal CityWalk Free? You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. Please note that this may mean that if you choose to offer for sale any Primary Tickets using the Ticket Exchange, you will lose the benefit of any non-ticket elements of a package and/or any upsells you purchased from us if they are reliant on the Primary Ticket. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. By continuing past this page, you agree to our. You can begin the process by clicking the Sell button located in the upper right corner of the homepage. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. Please note, some complaints can take as much as 28 days to resolve. If a buyer opts to cancel their order, they will be refunded. Additionally you can read our blogs that how to beat the Ticketmaster queue and strategies to use to book Ticketmaster Tickets fast at time of purchasing the tickets, also how Ticketmaster waiting room looks like and how it does it work. Our newest experience, Beauty and the Beast, is a magical . Once you buy your ticket, that's your ticket. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. If you bought tickets by phone, create a My Ticketmaster account now! The combination of the order number and confirmation code can be used to track and access the ticket order. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. (e) There are any other issues or disputes in relation to any Resale Tickets you have listed or sold and/or are listing or selling. 2 nr. The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. The term ". 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. I've been to every continent except Antarctica, and I always looking for the next adventure. Please see our Fan Guarantee for exceptions. NetworkBuildz is engaged into Network Design, Implementation, Consulting and services related to the communications. 392260 Views Oct 21, 2022 Article. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. Now, everyone will use the NFL Ticketing Network. This clause does not affect the terms of any clauses specifically providing for a right of refund. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. Why TicketMaster Changed (or downgraded) My Seats! 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. For some events, the layout and specific seat locations may vary without notice. FRESNO, Calif. (AP) Mabu saunters across a grassy field and raises his long, gray trunk to wrangle food from a hole carved inside a large boulder, captivating the attention of a girl propped up on her father's shoulders. 1. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. Why TicketMaster Changed (or downgraded) Your Seats! It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. Will the person I transfer tickets to need a Ticketmaster account? . 5. A venue may release more tickets for Ticketmaster to sell as the event date approaches. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? We accept no responsibility or liability for such cancellations, as these are outside our control. Re: Possible to change ticket dates at Universal and Disney? No, you can transfer all or some of your tickets. Selling Tickets. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). We are changing the way you register and sign-in to the StubHub Community. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. Check ticket status. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. the event organiser, the event venue or other primary ticket agents). How can we change the date for a different time. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. If you can't exchange your tickets, you may be able to sell them. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. Gift cards cannot be used to make payments for Resale Tickets. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. In exchange for an initial payment, known as the premium, the insurer promises to pay for loss caused by perils covered under the policy . These are generally in extraordinary circumstances, particularly in the case of a death in the family. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. Under normal circumstances, Universal Studios tickets are non-refundable. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Get stock market quotes, personal finance advice, company news and more. Usually 2.5 per ticketare charged for exchanging the tickets for different date as administrative and handling fees. 5.8 If for any reason you are unable to fulfil any orders for Resale Tickets in accordance with our instructions, you must contact us immediately via our, (a) you must follow all our instructions in relation to the same and provide all information and documentation required by us for such fulfilment; and. Select the game that you transferred ticket (s) for. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. However, the exchange process varies depending on the event and the seller. You can consult all applicable terms and conditions here. Sports Concerts Theater. Tickets Can I exchange my tickets to a different day? This is usually available for events that have not yet occurred and are sold out. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. That's it, your tickets will be listed on Ticketmaster. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. (f) You must declare yourself as a "business seller" if you are listing the Resale Tickets in the course of a business (or if we in our sole discretion determine that you are doing so) and/or are otherwise deemed to be a "trader" for the purposes of applicable laws and regulations relating to online trading and consumer protection (as such term is defined in such laws and regulations). Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. 0 0 Share This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Tickets are purchased directly from the Ticketmaster website or app itself. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. As our Sales Terms and Conditions state, all sales are final. Ticketmaster offers the unique concept of Fan Guarantee. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Ticket to another friend if I am unable to attend due to work schedule the couple!, sometimes the event ) is changeable depending on the country or event, but you arent to... Paid for the 3-D presentation a 42-year-old nurse, leans on the fine print on the outside. You paid for the next couple months April 19 at 10am fact for the of... 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