Why am I asked to call you when I try to log in? Please return to the merchant's website and try using a different payment method (if available) Login to Me Too 0 Kudos Login to Reply or Kudo All forum topics What browsers will myargoscard.co.uk work on? Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. How can I get help with paying my Normal Credit balance? @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. Limited website function in Ireland and delayed services will always be an issue. I note Argos sell Sky Remotes. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. How do I register? Also Asda/Argos neither have ustomer phone Service. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. I'm in arrears or have a repayment arrangement, do I need to pay more? Please help! I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! Paying as much as you can before the plan ends will reduce the amount of interest that you pay. Make sure you have enough money in your account for the purchase. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). ?????? miss universe from canada. Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Why is logging in so difficult? How do I get past it? When will my latest statement appear online? @Katharinealice2 If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. Find out more about Persistent Debt here. @walshie_writes Maybe, but my recent experiences of Argos were shocking. The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. What's a Plan Ref? @MJHLNighthawks Minor issue with this Gala poster. @JP_Biz I can see it, but it has no value. If you only have Buy Now Pay Later plans and a Minimum Payment Direct Debit there's no payment to take. You can look on your latest statement (go to View Statements when you log in) or we'll tell you on your Account Summary. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. complaint.info@financial-ombudsman.org.uk. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. What's Verified by Visa and MasterCard SecureCode? @ArgosHelpers @Argos_Online. Make payments without moving from your couch or check your statements while you're out and about. Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. Plenty of time to do a spot of d.i.y. Can't you just increase my minimum payment? Login - Argos Credit Card Online Account Manager. Check that you have no security software running that might be blocking the PDF from downloading. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. Money Worries If you're worried about keeping up repayments to your Argos Card, or have an unexpected strain on your finances, give us a call. Argos are a con. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. It shouldn't take more than a minute or two. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. If it's not on your statement then it's not set up, and if you don't make your payment then you may incur fees and more interest. You can contact us on 0345 601 0798 about your options at any time. No Mario Kart. @CJrpeake What is Estimated Interest? Please take a look at our dedicated help page for more information. I've received a letter from you that says my account could be suspended. All Argos Cards work in exactly the same way, regardless of the interest rate on your account. @Argos_Online Appreciate you investigating my issue Bekki. Now mid Saturday morning and no idea when it's being delivered. @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. Why is that? Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. Why grind people down? What does this mean? Via No reply now for 3 Days to my DM? Checkbox screen reader text Remember my Login ID Last name Surname * Complete the rest of the form as requested and hit PAY NOW. but no warning when ordering. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. VERTICAL-ALIGN: middle; TEXT-ALIGN: left If you have been in Persistent Debt for 18 months and we will send you a letter or email asking you to choose from some options. What should I do? @highjumpingmars Re: Unfortunately, we were unable to process your credit card. Are you worried someone else is controlling your finances? Do you have a phone number for Sky so l can check suitably before l buy one? In the case of Argos, I have had to spend several hours in @mrsmillsy Why can we not phone and speak with a competent person. Poor service -advice please! If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. We'll only take your Minimum Payment each month, while Buy Now Pay Later plans will never have a Minimum Payment. Apparently, it's an ongoing problem. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. On your website and on your app. Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. This means you may pay interest on interest. If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. May 24, 2022. Under the new rules, you have 18 months from receiving the first letter to move your account out of Persistent Debt. @joejhehir @carohyde @argos is the online payment service down ? If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? You need to keep making payments until your statement clearly states that you have a Direct Debit set up. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. What should I do? @BruntonShaan @ArgosHelpers everytime I try and check out on Argos it says url broken? Can I change my payment due date? No credit card can be forced to offer a balance transfer service. Can't you just increase my minimum payment? Also Asda/Argos neither have ustomer phone Service. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. Can I pay off my Argos Card balance faster? If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. If you pay off your Plan before the end date, no interest will be charged if you keep your account up to date. In order to move out of Persistent Debt, you should pay what you can afford to, as often as you can. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? However, there's no direct link between your credit score and your account being in Persistent Debt. Why am I being told that my details can't be found when I am trying to register? How will I know when my Argos Card account is not in Persistent Debt? The interest on any remaining balance is backdated to the date of purchase, and the rate applied to this Deferred Interest will depend on your Buy Now, Pay Later plan start and end date: What are my options if I don't want the interest rate on my account to increase? When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. @ArgosHelpers We take your financial circumstances into consideration as well as some other information about your account. Whilst these options could affect your credit file, it's worth considering them carefully if you need additional help with making repayments. On the homepage you'll need to enter your Login ID and your Surname, press Next and then enter your Memorable Word and a five-digit Security Number. Plenty of time to do a spot of d.i.y. We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. Why does the letter say I am? I made a payment to a plan but the payment has gone towards a different plan. There could be a few reasons why your payment's not working, so let's check a few things first. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. @ChilcottLes Hi Leslie. Further proof that Argos has no customer service at all!! So why go to Argos then? @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. A teachers wage works out (at most) 10 an hour for a professional skilled job. #cardiff #argos #cardifftrained #traineejournalist, @WycherleyDarren So the issue is resolved. We have already spoken Argos Card Services and they say there is nothing wrong with the card. You will need a valid email on your account, though. Hence my request to try later today. We have already spoken Argos Card Services and they say there is nothing wrong with the card. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. What should I do? If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. I'm able to make other online purchases without any trouble, and my card works just fine in-store. Or, you can decide to spread the cost even further. @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @aaron41214616 You might find it useful to work out a budget to help you keep track of your spending each month and prioritise debt repayments. How Deferred Interest is included as part of your Minimum Payment?'). I was earning this working at Argos whilst at college. Please fill out the below information and click "Submit" for payment processing. In some cases, it may take around a week for your card to be blocked while these changes take place. Find out more about Persistent Debt here. Does Persistent Debt affect my credit score? Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? } What do I do if I'm struggling to pay my bills? @SolidusSnake95 We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. Also, we'll advise you where to find free and independent help. We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. @Haddy51 Please try again or use a different c. Options. Determined to go into 2023 with a slightly more organised house! Try making the purchase again with a different . The stores in question are in Central Scotland. This would mean you will pay no interest at all. We call this Deferred Interest and this will also be added to your Normal Credit with the remaining Plan balance (see 'How Deferred Interest is included as part of your Minimum Payment?'). @ArgosHelpers Hi. .tg .tg-f6w8 { I was earning this working at Argos whilst at college. If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. @esiotrot54 We are currently experiencing a few issues with the website. This means it may take longer than usual for you to receive mail from us or for us to receive anything you send to us in the post during this time. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? You can only change your payment/statement date a limited number of times. Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. Argos Pet Insurance they refuse to talk to the Vet involved. @nectar has to be the worse customer services ever. They were a great and friendly employer. What's a Login ID? We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? Ive tried ringing the number to make the payment on the phone but thats not working either. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. You can change your bank details here online. No Mario Kart. Thanks, Meg. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. Argos are a con. Why do you need my contact details? Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. @argos awful awful service yet again no phone call now having to wait for incident management. @walshie_writes Maybe, but my recent experiences of Argos were shocking. Find out more about Deferred Interest here. My payment needs to be made by today, I tried yesterday but it wasnt working either, I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! Did anyone else used to use Argos as a free tool hire place? @itvMLshow Have you considered asking @Argos_Online about their 'stuck' orders. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. ?????? My advice don't get it. Instead, you could choose to spread the cost further. Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. What happens if I am unable to increase my payments? @Argos_Online I've also tried on the laptop and same issue. That's why we encourage you to pay more than the minimum payment if you can afford to, as this will help you to repay your balance faster and pay less interest. Im having an issue with my argos credit card. Customer service pitiful. Lillian. @nick_rhodes_nz Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. We'll write to you at the end of that period with details of any further action you may need to take. Users having issues with points not added, Argos, Ebay & Esso to name a few. No goods and no contact from Argos. Cleared cookies, cache and tried on different devices and browsers. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. There's no annual fee for the card. Poor service -advice please! How will I know if my Argos Card account is in Persistent Debt? If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. I won't be ordering online from them again. 20 lost. Really angry now. Just log in and go to Change Login ID in the menu. 3 months). Argos & mandate have always worked well so hopefully a good package can help the blow. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. Been trying all day to make a purchase with an Argos card and nothing processes. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. If the date of the rate change occurs in the promotional period of any Buy Now, Pay Later plans on your account, the Deferred Interest will be charged at your current rate up until the change in your interest rate has taken place, where it will then be charged at your new rate. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. medicine man rewards. If you've received a letter or email from us about this issue, then we believe this affects you. Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. #argos #CustomerService #customerexperience. @ArgosHelpers Hi. No - we only accept debit cards. @angusacampbell When can I use my new credit limit? Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? I've received a letter from you that says my account could be suspended. It also prevents Persistent Debt from becoming a long-term problem for you. The cost of living crisis is affecting all of us and making it harder to balance our household budgets. Like desktop devices, Adobe Reader is the most popular app for this. Why is it important that I take action? We may be able to offer you support and we'll look at the options available to help you keep up with repayments. Can I turn off my paper statements and letters? I set up a Direct Debit a while ago but it's not taking payments for some reason. They said it . In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. dedicated help page for more information. What happens if I spend more? Argos has confirmed it is to shut its Republic of Ireland business by the end of June. @Tessandom Why is that? No - you can only register one Argos Card account on myargoscard.co.uk. Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. @Argos_Online my delivery was due on Saturday, still no update from Yodel or Argos and no expected delivery date.appalling service and want to cancel and have a refund! That shouldn't be a problem - you should give us a call, though, and we can run you through the options. Ti Te So many problems with checkout they always have. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Never again will I buy anything from either. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. Refunds (which take up to 7 days) only start when you contact them. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. If you choose to spread the cost over a longer period, then you will be charged Deferred Interest on any balance remaining at the end of your plan, which you pay as part of your minimum monthly payment. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. @ArgosHelpers is your website down?? @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys Did anyone else used to use Argos as a free tool hire place? @_johndunne I set up a Direct Debit a while ago but it's not taking payments for some reason. If we ask you to call us, please do call as soon as you can - 03456 400 700 . SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? 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